I'll Do It My Way - The Mass Customization of Knowledge Work

(cross-posted to the AppGap blog - I first wrote this piece several years ago and I think it represents a general perspective on work design principles that may be necessary when considering the elements of learning, accountability, personal skills and styles, teamwork and input from the top down that comprise knowledge work in an era characterized by the use of interdependent software and web services and networked people)

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A book was published several