... says Ross Mayfield in this brief video interview titled Web 2.0 For The Enterprise (The Wisdom of the Employees) by Dan Farber at the Web 2.0 Expo.

Matthew Glotzman expands upon the "mass customization of work" while working in a group, and "finding ways to get things done"

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"These people grew up doing their homework on MySpace and it's called cheating, now they do it at work and it's called collaboration"

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I have riffed on this any number of times before ... for example, here's The Wisdom of the Organizational Crowd from February of this year.

On a personal note, I am SO tired about hearing people talk about employees "goofing off" when they are not head down, on-task .. when they may be browsing or chatting.