Enterprise 2.0 - Dissonance and Obstacles to Implementation

(Republished from March 2007)

It's not news that there is resistance and confusion about why and how to implement enterprise 2.0 technology and capabilities in today's organizations, notwithstanding the continuous flows of information and the growing prevalence of interconnected customers and knowledge workers.

There's a lot of chatter about bottom-up versius top-down, the collective wisdom of the organizational crowd, and various related themes.